Review requests - AfterSay

Features Review requests

Earn more reviews

Make asking for reviews part of the job, not something you remember later.

Good customer experiences often disappear because nobody remembers to ask for the review. AfterSay gives you a lightweight request flow that works for the way local businesses actually collect customers.

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What changes

More of the customers who already like your business get a clear opportunity to say so publicly.

Customizable review-request email copy

Optional one-time reminder

Customer opt-out handling

Why it matters

Built around the result a business owner actually cares about.

Ask while the experience is fresh

Send a review request directly from the customer record instead of relying on memory.

Follow up without pestering

An optional single reminder gives the customer another chance without turning into a drip campaign.

Know what happened

See queued, sent, clicked, opted-out, and other request states without digging through email.

What AfterSay handles

Useful capability without another complicated system to manage.

✓ Customizable review-request email copy

✓ Optional one-time reminder

✓ Customer opt-out handling

✓ Request history and lifecycle status

✓ Customer import and API ingestion for real-world workflows

Built for real businesses

The request should be easier than remembering to ask.

AfterSay keeps the process simple enough for a front desk, office manager, technician, or owner to use without learning a marketing automation system.

Included with AfterSay

Put the whole reputation routine in one place.

Start with a 14-day free trial. No credit card required.

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Keep exploring

See what else AfterSay can take off your plate.

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Stay responsive

Reviews & replies

Bring new Google reviews into one place, reply from AfterSay, and keep every response sounding like your business.

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Save time without losing control

Automation

Choose how AfterSay should handle reviews at each star rating, from manual replies to AI drafts to automatic publishing.

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Catch problems earlier

Customer recovery

Collect private feedback, assign follow-up, track resolution, and keep customer problems from quietly disappearing.

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